Portway Luxima Gemma Balanced Flue Gas Stove Product No: FS35188
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estimated delivery3 working days
DetailsMulti Fuel Stoves
Notes
NOTE: Please ensure to have a survey carried out by a qualified Hetas approved Solid Fuel engineer to check and certify the compatibility of your chimney or flue with any of the above stoves before making any purchase to avoid disappointment. Note: The delivery service offered on this product is based on a one man, kerbside, only delivery as the couriers are not insured to carry goods into your property. Due to the nature and weight of this product the goods will arrive palletised so you will need to arrange additional assistance to offload the goods from the vehicle/pallet when they arrive at your nominated delivery address. This product is also delivered on a pallet normally by a vehicle in excess of 7.5 tonnes or more so please ensure to have adequate access and to advise us in writing by email if your property has any difficulties with access as soon as you have placed your order so we can look to make alternative arrangements to avoid you incurring additional costs in the event a delivery cannot be made if the vehicle cannot deliver safely to your location. You will also need to fully unwrap and visually inspect the goods on delivery for any signs of transit damage before signing for the goods in good condition in accordance with our terms & conditions on our website. Stoves also produce substantial heat output which may affect the interior and exterior appearance of the stove, over time through general wear and tear which is quite normal and to expected when burning Wood or Solid Fuel. The delivery service offered on Flavel stoves is based on a one man, kerbside, only delivery. Due to the nature and weight of this product, you will need to arrange additional assistance to offload the goods from the vehicle when it arrives at your delivery address. All Flavel stoves are delivered on a pallet normally by a vehicle in excess of 7.5 tonnes or more so please ensure to advise us in writing by email if your property has any difficulties with access so alternative arrangements can be made to avoid incurring additional costs in the event a delivery cannot be made if the vehicle cannot deliver safely to your location. Portway Gas stoves carry a 10 year guarantee against manufacturing and material defects including parts and labour, and is subject to Portway’s conditions of guarantee. These include an annual service and annual replacement of the oxypilot assembly. Portway Stoves Multifuel and Wood burning Stoves carry a ten year guarantee against material and manufacturing defects on the stove body. Cast iron parts are guaranteed for two years, consumables and glass components are guaranteed for a period of one year against material defects, and are subject to the terms and conditions as specified in the guarantee document supplied with the product. If you would like further information on Solid Fuel, call the Solid Fuel Association on 0845 601 4406 or Email sfa@solidfuel.co.uk or to have a look at their website www.solidfuel.co.uk. Alternatively if you would like to find your nearest Hetas approved engineer, simply call HETAS on 0845 634 5626 or Email info@hetas.co.uk or to have a look at their Website www.hetas.co.uk where you will find a comprehensive list of engineers. If you require further product information please visit Portway Stoves Website